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Student Services

Cashier's Office

Frequently Asked Questions




TUITION INSTALLMENT PLAN “EASY PAYMENT PLAN”

Are payment plans available all year long?
Payment plans are available during the fall and spring semesters.* There is a deadline; however, which is approximately four weeks after the start of classes.  This deadline is set each semester.

* If you are in need of payment assistance during the summer, please see the Supervisor of Cashier Services.

Who is eligible for the payment plan?
Students must be enrolled in at least 6 credits and not have any prior unpaid debt with MCCD.  International Students do not qualify for tuition installment (see Admission of F-1 Nonimmigrant Students).

How do I sign up?
You must speak with a cashier in the College Business Services Office and sign a Promissory Note for the Easy Payment Plan.

How much will my payments be and when will they be due?

In State Students:  One third of total due upon signing agreement, two remaining payments of one third each or one half of the remaining balance, whichever is higher.  Additional payments are due on or before the 1st and the 16th of the month.* No billing reminders will be sent.

Out-of-State Students:  One half of total due upon signing agreement, two additional payments of one half of the remaining balance.  Additional payments are due on or before the 1st and the 16th of the month. *No billing reminders will be sent.

*Your contract will state the exact date your payments are due.  The second and third payment due dates are contingent upon the date your contract is signed.

Is there a contract (payment plan) written in Spanish? Yes. Please notify your cashier that you would prefer to have a contract that is written in Spanish.  Our cashiers will assist you in a combination of Spanish and English; however, if you need to have a translator available you must request this service in advance.

What if I don’t make my payments on time?
It is the responsibility of the student to make their payment on or before the due date stated on their contract.  If you are having trouble making your payments you should notify the Supervisor of the Cashier Department and make new payment arrangements.

What if I still owe money at the end of the semester?
If you have not made all of your payments, not made an attempt to pay your fees and ignored the billing requests, the balance due will be turned over to a collection agency and/or the Arizona State Department of Revenue.  The Maricopa Community College District has an agreement with the AZSDR to hold state tax refunds from any student that shows a balance due.

REFUNDS

To Receive a Refund of my Tuition and Fees, I must…

  1. Withdraw from class within the stated refund period
  2. Complete a Refund Request Form and send it to the Cashier’s Office. If you do not have a form available, the cashier will complete one for you.

How are refunds processed?

Cash and Check Payments:  We do not give cash refunds.  Your refund will be in the form of a check.  The check will be mailed to you within seven business days of request unless we notify you differently.

Credit Card Payment:  If you made your payment by credit card, we will reimburse the original credit card only.  If your account has been closed, you will need to contact your credit card company to reopen your account for this purpose.

DISBURSEMENT OF FINANCIAL AID/SCHOLARSHIP CHECKS

When will I receive my Financial Aid Check?
Financial Aid checks are typically released two weeks after the start of the semester.  (This may vary somewhat and you will have to contact Financial Aid or College Business Services for the exact date).

How do I get my Financial Aid Check?
Checks are mailed directly to a students address.  The check will be mailed to the address that is currently in the system.  Please make sure your address is always updated.

What if I have an old address in the system and I didn’t receive my check?
Checks mailed to a bad address will be returned to SMCC.  The post office will not forward checks.  If you do not receive your check, a stop payment may be placed and a check will be reissued within approximately three weeks.

What if I am having problems with my mail and wish to pick up my check instead?
Due to an emergency situation only:  You may request to have your check held at the campus for you to pick up.  This request will only be good for the current semester and you will need to complete a request to have your refund held at the campus.  Bring a valid state ID to the Cashier's Office. 

Note:  Checks that are mailed, receive priority treatment and will be received earlier than those picked up at the campus.

How much will I receive?
The amount of cash the student is to receive is determined after the financial obligations to SMCC and MCCD are deducted.